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About Surfman
Company overview
Surfman is a one-to-one marketing firm. We believe a total communication package delivers more than the sum of its parts. Surfman aims to command the waves of change by means of revolutionary thinking, creativity and technology. We are poised to be one of the best marketing and communication partners generating creative excellence and marketing results for you.
Our proprietary eCRM system, Mailman, is a leading provider of permission-based email marketing solutions, strategy and services. In a marketplace crowded with look-alike service providers, Surfman offers sophisticated and powerful solutions tailored to each client's unique needs. Backed by the strongest commitment to client success in the industry, a dedicated client services team, unrivaled expertise in email marketing best practices, and the best people and technology, Surfman is your partner for email marketing success.
What Makes Surfman Unique
Knowledge - our knowledge of marketing practices and technology spans the time since email was first used. Surfman's mix of technology and marketing expertise is unrivaled.
Breadth of services - whether you need campaign execution, a deliverability assessment, or strategic council on creating and managing a successful email program, Surfman's services can meet your needs.
Flexibility - Outsource one campaign, or every other campaign. If your staff is too busy to execute a campaign internally, we can do it for you.
Economics - at the start of every engagement, our Statement of Work documents the allocation of personnel or technology resources to ensure the most economic packaging of solutions for your business. No hidden fees, everything up front.
Service commitment - we do it right, to your specifications. We are there when you need us, invisible when you don't.
Client Services
We understand today's communication challenges. Surfman's Client Services team will help you enhance every aspect of your Internet marketing program. Our comprehensive range of services was developed to assist you and your organization in all aspects of your Internet marketing efforts from email campaigns, services, and analytics. Regardless of how complex the message, or in-depth the integration with existing business systems and web sites, our Client Services team is dedicated to ensuring success.
Strategic Services
Surfman offers a wide range of strategic services. Whether you are just getting your email program off the ground or have a online marketing program that needs some tweaking, we can help. Strategy consulting is available to assist you anytime, anywhere.
Management Team
Rex Fong
Gordon Lee
Anthony Chung
Leeds Sheung
Surf Technique
Six Steps to create a profitable and intimate on-line relationship with your customers
- Clearly establish goals and objectives
- Identify the customers you want to be loyal
- Develop online marketing communication around an intelligent dialogue
- Formalize an e-loyalty program for most valuable customers
- Persuade your customers to want a relationship
- Constantly improve e-loyalty by listening and measuring
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